![]() If the same error message still appears, service is required. I have two perfectly operable scanners and I would like to use them again.Īny suggestions would be gratefully received. Restart the computer, then reconnect your scanner or printer. Check if the scanner is correctly selected in the application. I have restarted the computer, disconnected and restarted the scanners in various ways. The scanner driver is not installed correctly. When I download the drivers software from Epson and reinstall the Scanners are not listed in my Printers and Scanners section of System Preferences. I found in an online search that some Canon users have had similar issues with 10.13.6 and scanners so it looks likely to be a Mac update issue.Īdmittedly not the latest but Epson has drivers all the way up to Catalina for these models so they are not obselete.Īfter updating my Mac OS 10.13 to version 10.13.6 now the scanners will not work. You can check Windows 10 compatibility for a range of Canon printers and scanners on this page. ![]() If you’ve never done any scanning with the Canon scanner in Windows 10 before, check the printer’s compatibility with the platform. ![]() Espon scanners disappeared and reinstallation not working after Mac 0S 10.13.6 Update Apple seems to have done something with its update for Mac OS 10.13.6 to disable my scanner software or its re-installation. A Canon all-in-one printer and scanner won’t work if it’s not compatible with your platform. ![]()
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